Privacy Policy

Last updated on 31/10/2025

Welcome to Al-Alsun Academy ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our language course services. If you have any questions or concerns about this privacy notice or our practices with regards to your personal information, please contact us.

Information We Collect

We collect personal information that you voluntarily provide to us when you use our services. The personal information we collect includes:

  • Personal Identification Information: Your name and email address, which you provide when you sign up for our courses or fill out forms on our website.
  • User Content: Profile pictures that you choose to submit to create your user profile.

How We Collect Your Information

We collect information about you directly when you provide it to us. This happens when you:

  • Fill out registration forms to enroll in a language course.
  • Create a user profile and voluntarily upload a profile picture.
  • Contact us with inquiries or for support.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Core Website Functionality: Your name, email, and profile picture are used to create and manage your account, provide you with access to our language courses, and personalize your learning experience.
  • To Communicate With You: We use your email address to send you important information about your courses, updates to our services, and to respond to your inquiries.

Sharing and Disclosure of Your Information

We do not sell your personal information for advertising or marketing purposes. However, to provide our services, we rely on third-party Software as a Service (SaaS) providers to host our website and store your data. Your personal information is shared with the following categories of third-party service providers:

  • Cloud Hosting and Database Providers: We use services like Supabase and Netlify to host our website and manage our user database.
  • File Storage Providers: We use services like Uploadthing for the storage and handling of files you upload, such as your profile picture.

These service providers are contractually obligated to protect your data and are only permitted to use it to provide the services we have engaged them for. While your data is stored on their servers, we remain the controller of your personal information.

Data Security

We and our third-party service providers implement a variety of security measures to maintain the safety of your personal information. We are committed to protecting your personal data from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Protection Rights

Depending on your location within the MENA region, you may have certain rights regarding your personal data under local data protection laws. These rights may include:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

To exercise any of these rights, please contact us.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by a "Last Updated" date at the top of this policy. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have any questions or comments about this policy, you may contact us through our contact page.